Patient transportation coordination
has been missing.
We connect healthcare organizations, patients, and transportation providers to simplify patient transportation coordination.
Built for facilities where every appointment counts.
CareVoy partners with healthcare organizations across the care continuum to eliminate transportation as a barrier to patient access.
Dialysis Centers
Missed dialysis isn't a scheduling problem — it's a clinical one. CareVoy automates recurring ride coordination so your chairs stay filled, your staff stays off the phone, and your patients stay on protocol.
Start your facility assessment →One dashboard. Full visibility.
Built for healthcare from day one. Designed to integrate with your existing workflows.
NEMT Coordination
Certified, background-checked NEMT providers — not rideshare drivers. Wheelchair, stretcher, and ambulatory vehicles.
HSA/FSA Auto-Processing
IRS-compliant receipts generated automatically. Reimbursements filed directly to patient HSA/FSA accounts.
Real-Time Tracking
See every ride in progress. En route, arriving, completed — your coordinators always know.
Compliance & Security
All data encrypted in transit and at rest. BAA available. Built for healthcare from day one.
Coordinator Dashboard
Schedule, manage, and monitor rides for your entire patient population from a single screen.
No-Show Prevention
Automated reminders, real-time alerts, and transportation analytics to keep patients on track.
Built-in Tax Compliance.
Every ride, reimbursement-ready.
CareVoy automatically generates an IRS Section 213(d)-compliant receipt for every completed ride — ready for your patients to submit for HSA/FSA reimbursement. No manual paperwork, no follow-up from your staff.
Want to see how CareVoy handles HSA/FSA receipts end-to-end? Book a 30-minute demo and we'll walk through the full compliance workflow for your facility.
Book a Demo →Get in touch
Tell us a bit about who you are, and we'll route you to the right next step.
Prefer to talk first?
Schedule a 30-min Call →Questions? contact@carevoy.co
Frequently asked questions
CareVoy is a patient transportation coordination platform that connects healthcare facilities, patients, and NEMT providers. We simplify how medical rides are scheduled, tracked, and reimbursed — giving your staff one place to manage transportation from request through completion.
We offer NEMT coordination, real-time ride tracking, HSA/FSA auto-processing, coordinator dashboards for facilities, and a patient portal for booking and managing rides. We also maintain audit-ready transportation records for every ride.
Yes. All data is encrypted in transit and at rest. We provide Business Associate Agreements (BAAs) to all facility partners and maintain comprehensive audit logs for every interaction on the platform.
Yes. Apply through our website and our team will schedule a 30-minute walkthrough tailored to your organization. Approved facilities receive a proposal customized to their patient volume and transportation needs.
Most coordinators are up and running within one onboarding session. We provide guided setup, video tutorials, and dedicated support to ensure a smooth transition for your team.
We offer email support, a knowledge base, and dedicated account management for facility partners. Enterprise accounts receive priority support with a named account manager.
CareVoy automatically generates IRS-compliant receipts after every completed ride and submits them to the patient's HSA/FSA account. No paperwork required — patients save up to 30% per trip with zero administrative burden on your staff.
We work with hospitals, assisted living facilities, nursing homes, and dialysis centers — any organization that coordinates recurring or episodic patient transportation. If your staff is managing rides manually, CareVoy is built for you.
Providers can apply directly through our partner portal at partners.carevoy.co/nemt-signup. There is no cost to join the CareVoy network. Once approved, your team receives access to the driver and dispatch portal.
CareVoy is currently onboarding facilities and transportation partners in select markets, with expansion underway. Contact us at contact@carevoy.co to discuss availability in your area.